Operating model
- Omni
- Open-source and self-hosted; you control the deployment
- Glean
- Glean Hosted or Glean-operated Customer Hosted in AWS/GCP
Omni is an open-source, self-hosted AI agent that connects your company tools to any model of your choice. Glean is a managed workplace AI platform with search, company context, and agents. They both solve a similar problem through different operating models: one you can self-host and extend as needed, the other you buy and operate with a vendor.
Run the software, data, and model endpoints in infrastructure you control, including air-gapped and sovereign-cloud environments.
No Community software fee or seat minimum; begin with one team or use case.
Customize connectors, permissions, retrieval, and agent execution in source.
| Feature | Omni | Glean |
|---|---|---|
| Operating model | Open-source and self-hosted; you control the deployment | Glean Hosted or Glean-operated Customer Hosted in AWS/GCP |
| Search and agents | Agent-native search, files, code, MCP, and connector actions | Enterprise Graph, hybrid search, personalization, and agents |
| Integrations | 25+ built-in connectors plus open SDKs in Python, TypeScript, and Rust | Broad native catalog plus API, MCP, web-history, and partner integrations |
| Pricing and entry point | No Community software fee or seat minimum; $10/mo per seat for enterprise features | Quote-based per-user licensing and usage-based FlexCredits |
01 / Open source
No. Glean offers a fully hosted service and Customer Hosted deployments in AWS or GCP, but describes Customer Hosted as not a traditional self-hosted model: Glean still deploys and operates the platform, retains support access, and controls upgrades and architecture changes. Customers gain infrastructure and data-residency control, but the software remains proprietary and licensed per user. Omni’s Apache 2.0 Community edition can be inspected, modified, forked, and operated independently. Its permission path can also be reviewed against the ACL model in your environment before rollout.
Feature comparison
The table below puts the most important differences in one place. Omni’s strengths are control, extensibility, and an agent runtime you can operate yourself; Glean brings its own product depth and managed operating model.
See the Omni connector catalog for current source coverage and extension options.
02 / Pricing
Glean does not publish pricing. Public estimates put it at roughly $40–60 per seat per month (as of September 2026). A Glean-commissioned Forrester study from September 2024 modeled $40 per user per month for Glean Hosted, and Vendr’s 2026 procurement data says enterprise commitments often begin around 100–250 users. At 100 seats, the reported range implies roughly $48,000–$78,000 annually before usage credits, implementation, support, or customer-hosted infrastructure. Omni Community has no software fee and no seat minimum, and the enterprise edition costs $10 per user per month billed annually. Self-hosting costs (infrastructure, models, etc.) are extra, but teams can begin with one use case rather than an enterprise-wide commitment.
03 / Deployment
With Glean Hosted, Glean runs the infrastructure, upgrades, monitoring, and scaling. Customer Hosted moves the isolated environment into your AWS or GCP account, providing more data-residency and network control while Glean continues to operate the software and retain support access. Omni is a self-hosted alternative to Glean: your organization controls the application, database, object storage, network, credentials, and model endpoints, including local models in an isolated environment. With internally mirrored dependencies and local data sources, Omni can also support environments that need to be air-gapped or sovereign. The trade-off is straightforward: Glean removes most of the operational burden and provides established compliance programs, while Omni provides greater software and infrastructure control. With Omni, the customer owns security hardening, backups, monitoring, upgrades, and availability, and enterprise controls such as SSO, SCIM, and audit logs require a commercial license. Omni Cloud is coming soon for teams that prefer a managed deployment.
04 / Pilot and migration
An Omni pilot can start with a single-node Docker Compose deployment, one model provider, and a few key data sources. A basic Community deployment can start in roughly an hour, while a fuller evaluation can be running within a day. Production readiness still requires permission testing, backups, monitoring, and security hardening. Moving from Glean means reconnecting original sources and building a new index; permissions, agents, actions, and unsupported sources must be reconfigured.
Choosing between them
Omni is likely the better fit when code auditability, data sovereignty, transparent entry pricing, or an agent runtime you can modify are hard requirements.
Glean is likely the better fit when you want a polished, managed enterprise platform and its broad integration and governance capabilities immediately.
FAQs
No. Glean is proprietary software. It offers a Customer Hosted deployment in AWS or GCP, but Glean still operates and updates the software. Omni’s Apache 2.0 Community edition can be inspected, modified, and self-hosted independently.
Glean offers Customer Hosted deployments in your AWS or GCP account, but describes this as different from traditional self-hosting. Glean deploys and operates the platform, retains support access, and controls upgrades. Omni gives the customer responsibility for operating the software as well as control over it.
Glean does not publish pricing and sells through an enterprise quote process. Public estimates place pricing at roughly $40–60 per seat per month (reported range, as of September 2026), but packages and dates vary, so treat that range as directional rather than guaranteed pricing. Omni offers a free self-hosted Community edition and publishes its Business tier at $10 per user per month billed annually.
Glean does not publish a standard minimum on its public pricing pages. Public procurement reports describe enterprise commitments that often begin in the roughly 100–250-user range, but buyers should confirm the current minimum and contract terms directly with Glean.
Omni Community has no software license fee and no seat minimum, but self-hosting is not cost-free to operate. Teams pay for infrastructure, model usage, backups, upgrades, and engineering time. Business and Enterprise tiers add commercial features and support.
Glean has the broader integration catalog. Glean publishes a large integration count across native, API, MCP, web-history, and partner connections. Omni currently ships 25+ built-in connectors, with open SDKs that let teams build and modify connectors in Python, TypeScript, or Rust.
Omni delivers near-best-in-class performance on EnterpriseRAG-Bench, scoring 68.07 across 500 workplace questions and placing in the top cluster of published results. See the full methodology and results in our benchmark write-up. Read the benchmark
Ready to evaluate?
Start with Omni Community, connect the systems your team uses, and evaluate a self-hosted company-wide agent on your own data.